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NATIVE ENGLISH speakers with Mac OS knowledge

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Teleperformance Hellas, a global leader in Customer Relationship Management, in cooperation with the largest multinational company worldwide within the IT services, is recruiting for full time (8 hours) agents to join the English speaking team (working hours are between 9 am – 10 pm)


You will be working for one of the best known, largest and most well respected multilingual Contact Centers in the country. Employing several thousand people across the world, it has offices in well over 47 countries, and handles more than 20,000 telephone based customer service projects every year on a global basis.

• To receive and handle chatting inquiries and provide support in English using the chatting applications or answer inbound calls.

The Job
• Receiving inquiries answer inbound calls within a busy customer service team
• Acting as the first point of contact for all English speaking clients
• Pro-actively respond to customer queries in English via inbound calls
• Data input and information management
• Liaise with the team leader to resolve any customer complaints/issues

This is a project based environment and there are real opportunities to develop within the role and also within the company itself

* Graduates of High School, Colleges, Foreign Universities
* Native or Fluent English (Proficiency level)
* Excellent Knowledge of PC and necessary to be Mac users (hardware, software, internet)
* Excellent communication skills, strong team spirit, passionate about customer services

The Company Offers
* Competitive salary
* Full Relocation Package if living abroad
* Induction (full time/1 month duration) and Ongoing Training
* Modern, Multicultural and Pleasant Working Environment (casual dress code!)
* Career Development Opportunities

Interested, please send your CV to: [...] with the job ID: JLENG in the subject line

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