Antonio Goncalves
Sobre mim
Antonio Goncalves
Pessoal
- Interesses:
- Computers/Internet, Cooking, Movies/Videos, Music, Nightclubs/Dancing, Playing cards, Travel/Sightseeing, Football, Jogging
- Musica favorita:
- R&B, Soul, Reggae, African, Dance
- Filmes favoritos:
- Comedy and action movies
- Livros favoritos:
- Electronics (computers, Internet, gaming, mobiles)
- Coisas que gosto:
- Travel, go out with friends, listening and watching movies, playing on computer
- Coisas que odeio:
- Desonesty, grumpy people, unfairness and greed
- Relacionamento:
- Comprometido
Profissional
- Empresa/Instituicao:
- PokerStrategy.com (previous employer)
- Website:
- http://pt.linkedin.com/pub/antonio-goncalves/38/150/146/en
- Profissao:
- Experienced CSR/Technical Support
- Area de trabalho:
- Customer Services (online Gaming)
- Posição :
- *Looking for a new job opportunity*
- Profissao anterior:
- • Dealing with customer queries, analyse individual problems and take the appropriate action to ensure that customer needs are met; • Reviewing customer identification documents and verify customer accounts; • Outbound calls to customers in order to complete accounts verification procedures and make a decision on their account based on the calls outcome; • Report system bugs and general problems experienced by the customers; • Escalate users specific issues to the relevant departments; • Check internal forum on a daily basis and keep informed of incoming updates; • Moderate the Portuguese community external forum and answer to users queries when necessary;
+351 914651392
Grândola
Portugal
Portugal