Supplier Relationship Management (srm) - 2-Day Intensive Training Workshop

Designed to help procurement professionals, and key stakeholders who interface with suppliers, manage important or strategic relationships and develop specific interventions to achieve business goals.

A high impact, activity-based course built around the Positive Purchasing 5A™ SRM process and ‘Orchestra of SRM®’ to help any practitioner involved in managing/interfacing with suppliers secure greater value, performance, effectiveness, innovation and security of supply as well as reduced supply chain risk. Delivered by experts, the course will enable delegates to identify those suppliers who are important and why, and provide the tools/approaches to determine and effect the right interventions with the right suppliers. Bringing the training to life through a mix of inspirational tuition, facilitated debate, group work & case studies, this course integrates fully with Category Management, providing the perfect ‘next step’ training for procurement practitioners.

By the end of this course delegates will be able to:
•Describe what makes some suppliers more important than others •Describe the different approaches & types of intervention for important suppliers •Apply a series of approaches to better manage a supplier •Identify and drive in appropriate relationships •Apply simple contract management principles •Conduct a supplier review meeting •Manage supplier performance & deal with issues or the need for improvement •Develop joint working approaches for strategic relationships to collaborate on key initiatives •Identify how a strategic supplier can help drive business growth or create competitive advantage

Course contents
•The buyer/supplier relationship •Why we need an approach for key suppliers, and the value possible from a well-managed relationship •Supplier segmentation and what makes some suppliers important or strategic •The seller’s perspective and agenda •Supplier Performance Measurement & developing KPIs •The STPDR process for driving supplier improvement