Antonio Goncalves
Über mich
Antonio Goncalves
Persönlich
- Interessen:
- Computers/Internet, Cooking, Movies/Videos, Music, Nightclubs/Dancing, Playing cards, Travel/Sightseeing, Football, Jogging
- Lieblingsmusik:
- R&B, Soul, Reggae, African, Dance
- Lieblingsfilme:
- Comedy and action movies
- Lieblingsbücher:
- Electronics (computers, Internet, gaming, mobiles)
- Ich mag:
- Travel, go out with friends, listening and watching movies, playing on computer
- Ich hasse:
- Desonesty, grumpy people, unfairness and greed
- Beziehungsstatus:
- Verpflichtet
Berufliches
- Firma/Institution:
- PokerStrategy.com (previous employer)
- Webseite:
- http://pt.linkedin.com/pub/antonio-goncalves/38/150/146/en
- Beruf:
- Experienced CSR/Technical Support
- Arbeitsfeld:
- Customer Services (online Gaming)
- Position:
- *Looking for a new job opportunity*
- Bisherige Karriere:
- • Dealing with customer queries, analyse individual problems and take the appropriate action to ensure that customer needs are met; • Reviewing customer identification documents and verify customer accounts; • Outbound calls to customers in order to complete accounts verification procedures and make a decision on their account based on the calls outcome; • Report system bugs and general problems experienced by the customers; • Escalate users specific issues to the relevant departments; • Check internal forum on a daily basis and keep informed of incoming updates; • Moderate the Portuguese community external forum and answer to users queries when necessary;
+351 914651392
Grândola
Portugal
Portugal