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German bank with english customer service?

Posted in Germany forum

I need to open a bank account in Germany but don't speak a lot of German yet. So I was wondering if there is any bank with English customer service and English online banking. Anyone has an idea?

  • Paco Porras

    posted by  in Germany forum 

    Hi Sarah,

    As I wrote, they have e-banking (online banking) in English. In fact I use it in this way.
    I don't know if they have costumer service in English but I think so. Because their web site is also available partially in English.
    Please have a look at their web site:

    https://www.commerzbank.de/en/hauptnavigation/privatk/privat
    kunden.html

    Regards,

    Paco

  • Sarah Fulchiron

    posted by  in Germany forum 

    Hi Paco!

    Thanks for this tip. I haven't thought about Commerzbank yet. Do you know if they have customer service and online banking in English?

  • Paco Porras

    posted by  in Germany forum 

    Sarah,

    I think the Commerzbank would be a good option for you. I don't know their costumer service yet. But I use currently their English e-banking and it's pretty good.
    By the way, if you have incomes about 1200 Eur. monthly then you don't need to pay any rate.

    Regards!

  • Sarah Fulchiron

    posted by  in Germany forum 

    I think I will go for Citibank as their rates are pretty cheap and you can also use them all across Europe. Thanks for your help!

  • German Bank in English

    posted by Deleted user in Germany forum 

    Hi Sarah, I believe that Citibank has English online banking, you might want to check.
    Regards, Dan

  • K S

    posted by  in Germany forum 

    Hi Sarah,

    I opened an account with Deutsche Bank, their website is in English also..

    I havent used their customer service yet, but the guy i spoke to does speak english who opened the account for me. Based near the ECB.

    Contact me if you would like this contact details.

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