Posted in Hong Kong forum
we happened to have a great opportunity as a Customer Service Representative – Our Client is a US-based public listed company in, develops and manufactures high-quality nutritional, personal care, and weight-management products that are sold directly to Associates and Preferred Customers throughout the world. Due to rapid expansion, our Hong Kong office is looking for a high caliber professional to fill a newly created position.
Customer Services Representative
(Profit Sharing + Attractive Benefit)
Responsibilities
• Daily administration of customer services function;
• Responsible for services counter to handle customers’ enquiries in providing solutions and advice to customers in person;
• Handle customer complaints in a timely and professional manner;
• Maintain utmost customer services relationship.
Requirements
• F 5 or above;
• A minimum 1 year of customer service experience, with hotline experience is an added advantage;
• Good PC knowledge;
• Good command of English, Cantonese and Putonghua;
• Able to work under pressure, patient with positive attitude and good communication skills;
• Willingness to work on shifts, Monday to Friday (working hours: 11:45am –9:15p.m.; or 12:45p.m. –9:15p.m.) and on alternate Saturday (working hours: 11:45p.m. - 5:15p.m.).
Do contact me at [...] with your resume. Rest assured, your profiles will be handled with the strictest confidentiality.
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