Join 200 cross-industry CX Professionals from across Europe including Vice Presidents, Directors and Heads for CX, UX, Digital, CS, Insights, Marketing and Strategy to benchmark case-studies and rapidly enhance your current customer experience delivery. Attend 40+ sessions, hear from 45 speakers, participate in 5 workshops, breakfast briefs and a site visit to get inspired by a guaranteed variety of opinion and practice. The event is guaranteed to sell out, so register now before spots fill up!
5 Reasons to Attend:
- No theory talk! CX Excellence World is all about sharing best practice, what works and what hasn’t
- Expert and industry-led programme. Hear about real on-going projects from CX leaders in telecoms, retail, financial industry, automotive, travel and leisure, healthcare and much more
- Interactive and high energy learning environment. Unique session and learning formats include industry case studies, workshops, brainstorming session, dynamic panels and more
- Breadth of coverage. Equip yourself with the tools to deal with customer centric challenges, change management and continuous improvement
- 70% of attendees at decision maker level. Meet the people who have influence over the budgets and who have achieved real CX transformation.
Speakers: Luc Coussement Customer Experience & Service Design Director TUI Destination Services, Anna Cygnaeus Head of Customer Experience TeliaSonera, Jérôme Goulard Vice President, b2b customer experience Orange Business Services, Andre Guyer Head Global Transformation Zurich Insurance Company Ltd
Price: Standard price for end users from: EUR 1699