Nimal Ranasingha
About me
Nimal Ranasingha
- Living in:
- West Midlands (United Kingdom)
- Languages:
- Arabic, English, French, Spanish
- Looking for:
- Friends, Business contacts
- Communities:
- United Kingdom, West Midlands
Professional
- Profession:
- Travel Agent
- Field of work:
- Travel and Tourism
- Position:
- Admin/Operations Manager
- Former Career:
- Ranasinghage Nimal Ranasingha Address: 26, Bright Street, Wloverhampton, WV1 4AT, West Midlands, U.K. Email:rnimalr@ hotmail.com skype:rnimalr Ni No:SK117083D DOB: 17/04/1967 Contacts:07533083735,01902427592 Personal Summary: Enthusiastic, trustworthy, dedicated worker, willing to learn and interested in career in Travel & Tourism industry and also willing to work long hours with any kind of situation. At present I am researching and planning in UK to improve International Travel and Tourism product knowledge. Also following a distance higher national Degree Program at University of Colombo in Sri Lanka. I am eligible to work full time in UK. Skills: • Amadeus, Galileo. • BSP functions (VMPD, Refunds, Stock Control), Ticket Analyzing, Also have good knowledge about financial setups and Refunds through GDS. • To work with Most of the Holiday booking engines DOTW, Al Shamel, Unique Choice, GTZ, EK Holidays Trade Net etc. • Accounting Managements systems(Unix and Oracle base) • Good Written and Verbal Communication skills, • IT Skills: Computer liberate with MS office packages, MS Word, Excel, Power Point, Internet and email. Managing Information Systems, Hardware Engineering. • Ability to pick up any language within a shorten period. • Ability to pick up new methods and procedures and adjusting to new environments Employment History: May 2005-Apr2008 Admin/Operations Manager. Kanoo Travel(American Express) Doha, State of Qatar. Duties and Responsibilities. Mainly company handles corporate clients as a Travel Management Company. • Responsible for Smooth operations for the entire departments such as Travels, Tours, Finance including branches output and reporting to the County Manager. • Check whether all GDS systems and all equipments are ready to use, Branches are fully organized and ready to serve without any hassle, all suppliers are in order and paid their dues on time, all exciting corporate clients are happy and find where necessary to improve. Attend all corporate clients’ complaints and resolve effectively. • Manage BSP link effectively. Coordinating with Sales Manager and Corporate Manager to improve sales and keep higher value of standards of company. • Final refund approval and process refund through BSP link or GDS. • New recruitments, Re-Contracting, Attending all staff issues and reporting to higher management when necessary, Creating Holiday Packages and launching, fully responsible for MICE programs. • Ensure Compliance with local policies and regulations. • Maintain and improve process efficiency and quality standards adherence. • Developing and overseeing implementation and administration of department policies. • Managing employment and optimizing. • Delegation of authorities. • Recommend optimal staff staffing levels and work with HR Departments to build and retain the best team. • Work allocation, staff training and problem resolution. • Evaluate employee performance and motivate to achieve goals and peak productivity. • Staff appraisal and motivating. • Increasing the effectiveness and efficiency of company services through improvements and coordination between each local departments HR, IT and Finance. • Maintaining a proactive equipment maintenance program. • Prepare operational analyses for the department including monthly improvements and quarterly assessments and forecasts of financial performances against budget, financial and operational goals. • Planning and strategic to achieve goals. • Procurement management. • Creation and implantation of training programs and operational procedures. • Attending business promotional programs locally and abroad, Issuing OPTAT tickets and e-tickets, Issuing VMPDs, Making reservations, Issuing packages ( Tickets, Hotels and transfers, Car Rentals. Key responsible person of MAERSK oil and Gas Company to serve their Travel arrangements. Also transfer offshore staffs from rigs to heliport Jun 2002 – Mar 2005 Leisure & Holiday Manager Al-Muayed Travel Riyadh, Kingdom of Saudi Arabia Jul 1998 – May2002 General Manager Seshans Travellair Kandy, Srilanka Aug 1993 - May 1998 Travel & Tours Manager Bon Voyage Colombo, Sri Lanka. Sep 1986 - Aug1991 Travel Executive SMI Travels Colombo, Srilanka Education: 1973/1986 Studied Up to GCE Advance Level Science College, Sri Lanka. 1989 Computec International Colombo, Srilanka. Certificate of Airline Ticketing & Reservations Studies all areas of Airline ticketing and reservation procedures including fares construction. 1992 International Airline Ticketing Academy Colombo, Srilanka. Diploma in IATA/UFTAA travel agents Operations. Entire travel & tourism agent operations skills. 1993 The institute of Commercial Management St. Petersburg. Diploma in Travel and Tourism Management Entire Travel and Tourism economics environment, operations, hospitality management, accounting procedures. 1994 Goethe Institute Colombo, Sri Lanka. Basic German Language Basic written and spoken language 1996 Alliance Francais, Colombo, Sri Lanka Basic French language Basis written and spoken language 1997 The Sri Lanka National Tourism Human Resource Development Committee. Colombo, Sri Lanka Tour Operations Basic skills of staff training and motivating 2003 Saudi Arabian Airlines Training Centre Riyadh, K.S.A. Galileo Ticketing and reservations Advance ticketing and reservations 2006 The Golden Key Institute of Computer Technology. Colombo, Sri Lanka. Computer Hardware Engineering 2006 The University of Colombo Colombo, Sri Lanka. Higher National diploma in Travel Tourism Economics Hospitality Management Advance tourism environments, Marketing, Hospitality management, Operations, Economics and Accountings. 2007 Amadeus Doha, Qatar E-Ticketing and Automated Refunds Advance trainer program of ticketing and automated refunds Medium: English Achievements: • Started career in travel and tourism industry as a Travel Assistant and was able to reach up to General Manager in my career ladder locally and abroad. • Was able to work any department such as travel, tourism and finance without any hesitant with the current technology and global environment. Additional Information: • Possess 22years total career experience and able to work in Travel, Tourism, Finance with higher capacity level. • Special skills of market research , negotiations with corporate clients, airlines and suppliers, • Training and motivating skills. • Attended EK Holidays brochure launch 2007 in Dubai as a company representative. • Have participated most of trade fairs such as BTF, TOPRESA, ATM, WTM etc., • Have a Good traveling record and my own experience about countries such as Russia, Belgium, France, UK, UAE, KSA, Qatar, Maldives, Bangkok, Malaysia, Singapore, Japan etc. Interests: Travel, Reading, Sports.