Michael Smutniak
درباره من
Michael Smutniak
- درباره من:
- To some I'm either shallow or I'm multi- faceted. I guess it's a love/hate relationship..you choose which you prefer!
- زندگی در:
- Ontario (Canada)
- زبان ها:
- English
- به دنبال:
- دوستان, تماسهای کاری
- انجمنها:
- Dubai
حرفه ای
- شرکت/مؤسسه:
- currently researching the market
- حرفه:
- Call Centre Operations
- زمینه کاری:
- Customer Service Telecommunications
- شغل قبلی:
- I've been working in the Call Center Industry for 5+ years; and cited consecutively for exemplary customer service skills while employed with Nordia, Intellirisk Management (iQor), and Teleperformance-USA. I have maintained a perfect attendance record with all of my employers, and received consistent positive feedback from both customers and clients. Notably, I was promoted to Quality Assurance/Fraud Manager after only two months of being in a customer service position with TeleperformanceUSA/Marusa Marketing. I was also promoted to Senior Agent status while working at IntelliRisk (iQor) and was a pioneering representative with the Specialty Team. During my seven months with Nordia, I received a company record of eight awards initiated by customers who requested to have their satisfaction with my performance noted to my superiors.
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