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Package sent colissimo to Surra Kuwait since 16 Sep, cannot track out of France

Publié dans forum Koweït

Hello there,
Would some one here in Surra,Kuwait can help me???? Urgent

I sent one package to Surra, Kuwait the 15 September,2014. Package tracking number shown It was sent out of France the 16th September, 2014 since then no news. And I have tried to call France la poste. They said they will try to locate the package with Kuwait post and give me an answer in 90 days. But the buyer went through ebay and paypal and asking for refund soon. Ebay took the money already in my paypal account to wait for the buyer to answer if she got the package.

My problem here is:

- 1. if the post will answer me in 90 days that the parcel was delivered, I will not have refund from them. But it's too late to shown to paypal and ebay. The person will get the package and have her money too
- 2. If she doesn't get it, package lost, ok the post confirmed that is lost. She get the money now, I will have my refund from the post after 4 months.
-3. If she doesn't get the package, and the post confirmed me that it was delivered already, I'm lost

Someone could help me to tell me a website or one person can help me to track the package in Kuwait

the number of tracking is Cw010626559fr and on laposte.fr. It's shown that package was sent out of France.

help help….

Thank you

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