Customer Experience Exchange for Financial Services Europe


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Frankfurt, Germany Plan

The leading European customer experience CX event for senior financial services executives

The Customer Experience Exchange for Financial Services Europe will bring together 70 C-level executives and VPs/Directors of Customer Experience, Marketing and Digital Strategy from across the financial services industry to discuss the practicalities of increasing customer retention and loyalty in this hyper-competitive market.

Focus within the financial services industry is swiftly shifting. Customer experience is no longer a siloed part of an organisation and a lack of agility means that businesses must act now or face losing customer business. Join the Exchange to hear real life CX case studies, discussions, presentations and much more from some of the leading CX minds in Europe, including:
CMO Austria, Zurich Insurance Company
Vice President, Data Propositions, Innovation and Customer Experience, Barclays Bank
Head of Customer Experience Transformation, BBVA
Vice President, Head of Digital Marketing, MasterCard
Global Marketing Director, Allianz Worldwide Partners

Delegate: EUR 1299

Category: Conferences

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