- My name is Ales Ahcin from Slovenia. At the Faculty of Organizational Sciences in Kranj I have obtained university degree from Information Technology andHuman Resource Management. At the Faculty of Education I have successfully passed the Pedagogical and Andragogical education. Possessing more than eleven years of international working experiences from Customer Relationship Management, Information Technology, Logistics, Brand Management, Human Resources Development (education), Marketing, Key Account Management, Retail & Wholesale and Event Management. My communication, organization and leadership skills are on high level. I have organized numerous promotional and marketing events, participated at the various conferences, fairs and business meetings in Denmark, Germany, Ukraine, Spain, Croatia, Serbia, Slovenia and Macedonia. I have been leading wholesale department for more than five years very successfully. I have worked with Multinational Corporation ECCO Denmark and MICHELIN Romania (Service & Logistics) for more than eleven years where official corporate language is English. I am working with the computer on every day basis (Hardware & Software). My knowledge of the MS Office Suite, Internet, Skype, Multimedia is advanced and extensive. At my work I am successful, independent, self-initiative, proactive, persistent, goal-oriented, client-oriented, responsible and very accurate. I always close the business. I always reach set goals. I am ready and receptive for new knowledge’s. I want to advance professionally. Permanent or temporary migration is not a problem. I am loyal to the employer and to the brand.
- German, English, Croatian, Serbian, Romanian, Macedonian
- Barátok, Társkeresés, Üzleti kapcsolatok
- Slovenia, Spain
- Érdeklődési kör:
- Art, Camping, Hiking, Outdoor life, Music, Travel/Sightseeing, Basketball, Biking, Dancing, Golf, Skiing, Swimming, Tennis/Racquet Sports, Volleyball, Skating
- Kapcsolat állapota:
- Michelin Romania & ECCO Denmark
- University Diploma from Information Technology and Human Resource Management
- Customer Relationship Management, Brand Management, KAM, Retail & Wholesale, Marketing, IT
- Korábbi munkatapasztalat:
- 08/2013 - 09/2014 MICHELIN Romania: Customer Relationship Management - Administration and management of entire process from demand to cash. - Monitor customer backorder status on a regular basis, resolving problems with potential customer impact e.g. credit blocks, delivery issues, invoices issues. - Proactively respond to customer queries e.g. order status, order amendments, thereby ensuring a high level of customer service. - Establish ways of efficient and effective communication on commercial matters. - Insuring additional sales through all communication channels. - Informing and preparing partners to marketing campaigns and new products. - Serve the customers according to measurable service standards. - Organization of transport. Ensuring timely deliveries. - Cooperation and communication with shippers, suppliers and factories. - Interlocutor between marketing, supply chain, logistics and back office departments. - Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues. - Handling complaints from customers. - Adapting process flows, for specifics of individual countries. - Michelin fleet solution - management of Michelin solution for loaning the tyres to the biggest logistics companies in Czech Republic, Slovakia and Hungary. - Credit rating and profiling of bussines partners. - Concern for the image of corporation and all brands under its ownership. - Implementing identified best practices. Completing paperwork. 10/2004 - 05/2012 ECCO Denmark: Brand Manager & KAM - Managing of wholesale and retail division. - Ensure that the sales and purchasing performance are in accordance with company goals. - Brand managing (ECCO, GABOR, PICOLINOS, HUSH PUPPIES, BLEND OF AMERICA). - Customer Relationship Management (CRM). - Cooperation and communication with business partners, external agencies and suppliers (Denmark, Germany, Croatia, Serbia, Ukraine, Spain). - Independent search for new suppliers, customers, distribution channels and business. - Negotiations with business partners on commercial terms. - Making orders and offers. Placing orders and offers (SAP). - Production of business plans. Market research, monitoring competition, preparation of reports. Preparation of various analyzes. - Maintaining contacts with existing business partners (including foreign). - Preparation and organization of promotional and marketing events (ECCO Golf Open Bled). - Organization and preparation of sales and promotional conferences. - Independent attending at business conferences, meetings and trade fairs. - Creative collaboration in the creation of new collections of products. - Buying advertisement space. - Negotiate with providers of market space for the best commercial conditions. - Planning and realization of advertising campaigns. - Cooperation, communication with external agencies (Amicus, Europlakat). - Production of graphic solutions. Production of marketing material, web graphic solutions; Designing and updating website. - Preparation and organization of promotional and marketing events. - Organization and preparation of sales and promotional conferences. - Ensuring that deliverys are delivered on time. Monitoring supplies. - Cooperation and communication with shippers, suppliers and factories. - Organizing transport from port in Slovenia to our warehouse and forward to the customers in Slovenia, Croatia, Serbia, Ukraine with cooperation of our forwarder. Tracking deliveries. - Organizing transport from China to Slovenian port and forward to Hamburg (CIF Hamburg). - Realization of human resource development strategy. - Preparation and publication of job advertisements and preparation, implementation of employment interviews and staff selection. - Take care for personnel records and databases. - Planning, organization and delivering of professional trainings for employees. - Education of the staff in the fields of sales, sales promotion (Slovenia, Croatia, Serbia). - Independent preparation of all necessary materials for education. - Preparation of company general acts. Debt collection.