Antonio Goncalves

Thông tin về quản trị viên

Antonio Goncalves

Thông tin về quản trị viên:: I am a nice and friendly person, sociable, easy going and always willing to help my friends and co-workers.
Đang sống tại:: Portugal
Ngôn ngữ:: English, Portuguese, Spanish
Tìm kiếm:: Bạn bè, Các địa chỉ kinh doanh liên lạc
Các cộng đồng:: Malta, Setúbal

Những sở thích:: Computers/Internet, Cooking, Movies/Videos, Music, Nightclubs/Dancing, Playing cards, Travel/Sightseeing, Football, Jogging
Bài hát ưa thích:: R&B, Soul, Reggae, African, Dance
Những bộ phim ưa thích:: Comedy and action movies
Những cuốn sách ưa thích:: Electronics (computers, Internet, gaming, mobiles)
Những điều tôi thích:: Travel, go out with friends, listening and watching movies, playing on computer
Những điều tôi ghét:: Desonesty, grumpy people, unfairness and greed
Tình trạng quan hệ:: Committed

Công ty/Cơ quan:: PokerStrategy.com (previous employer)
Trang web:: http://pt.linkedin.com/pub/antonio-goncalves/38/150/146/en
Nghề nghiệp:: Experienced CSR/Technical Support
Lĩnh vực làm việc:: Customer Services (online Gaming)
Vị trí:: *Looking for a new job opportunity*
Sự nghiệp trước đây:: • Dealing with customer queries, analyse individual problems and take the appropriate action to ensure that customer needs are met; • Reviewing customer identification documents and verify customer accounts; • Outbound calls to customers in order to complete accounts verification procedures and make a decision on their account based on the calls outcome; • Report system bugs and general problems experienced by the customers; • Escalate users specific issues to the relevant departments; • Check internal forum on a daily basis and keep informed of incoming updates; • Moderate the Portuguese community external forum and answer to users queries when necessary;

+351 914651392

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