Amanulla Vempalli

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 Amanulla Vempalli

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V AMANULLA Visa No: 87123661/2015/208 E-mail: amanulla.msa@gmail.com U.I.D No: 167596871 Mobile (India): +91 9731478182 Visa Valid Until: 01-NOV-2015 (Dubai):+971526673834 I am visiting UAE on Sept 30th and I will be available till 12th October. ______________________________________________________________________ OBJECTIVE To be a part of an organization that provides a challenging job role and utilizes my technical and managerial skills for achieving the common goals of the company and self. Professional Summary Around 8.9 Years of experience in IT Industry with a Bachelor Degree. Have completed MCSA Certification in Windows 2003 and Microsoft Exchange Server 2010, Configuration (MCTS). I have in depth knowledge and excellent command over Design, Deployment and Administration of Enterprise wide messaging applications like Microsoft Exchange Server and Active directory. I bring strong analytical and troubleshooting skills to both user support and system administration teams. Being a highly motivated and dedicated individual with a strong work ethic, working in either a team or individual environment, I ensure results through leadership and performance. Technical Skills Operating System Windows Server 2003/2008 and Windows 7 /Vista/Windows 8.1 Messaging System Exchange 2007/2010/2013, KANA Response 10.4 & 10.7 Directory Services Active Directory 2003/2008 SharePoint WSS, SharePoint 2010 Communication System Lync 2010 Antispam and Antivirus Technologies Total Email Management Suite Archive Products ArcMail Ticketing System Remedy, Service Now EDUCATIONAL QUALIFICATION • Bachelor Degree in Computer Science and Engineering Certification • Microsoft Certified Systems Administrator (MCSA). • Microsoft Certified Technology Specialist Exchange 2010. • ITIL® v3 Foundation Certified Highlights • Administering and providing support in MS Exchange Server 2010. • Administering and providing support in AD Directory services 2003 and 2008. • Maintained large Exchange Server 2007 Organization with more than 100k users. • Performed Transition from Exchange 2007 to 2010 for one of the UK client. • Conducted internal training's for team members in developing their skills. • Possess good verbal and written communication skills. • Administering and providing support in Share point (WSS) and SharePoint 2010 L1 and L2 activities. • Maintain systems and Service availability as per Service Level Agreement (SLA). • Ensuring all build and Procedure documents for the applications are created and up-dated regularly. • Good customer interface skills – communication & ability to deliver presenta-tion/reports, drive meetings, co-ordinate with vendors. Professional Experience • Working as Senior Operations Professional in IBM India PVT LTD. Providing Level 2 and Level 3 support for US and UK clients for Active Directory, Exchange Server 2010, SharePoint 2010 and KANA Response 10.4 & 10.7 • Worked as a Exchange Specialist in IMSI India Pvt Ltd from February 2009 to May 2011 • Worked as Technical Support Associate in HCL Infosystems Ltd from January 2007 to February 2009 date. Roles and Responsibility Exchange: • Manage and Administering Exchange 2010 • Leading Transitioning from Exchange 2007 to Exchange 2010. • Implementing best practice standards for messaging environment. • Install, Configure and Troubleshoot Exchange related issues. • Managing Exchange Database backup and restoration. • Troubleshooting Performance issues on Exchange servers. • Mailbox restores using Recovery storage group. • Handling Mail flow issues. • Monitoring the Event viewer and take appropriate steps to resolve the issues related to events • Implementing best practice methods for messaging environment to improve health of the system and services. • Providing Root Cause analysis. • Handling the capacity management of the Mailboxes. Windows Server Administration/Roles • Enabled the Active Directory Domain Services role to be configured as a domain controller to centrally manage, authenticate, and authorize users, groups, and computers on the network. • Enabled the Print Services role to supports printer sharing. • Regular Checking the Health of Server like running processes & its priority. • Network Monitoring, Performance monitoring and Free Disk Space, Memory, Disk, Network. Analysis etc by using Performance Monitor. • Approving the patch and managing policies. • Troubleshooting various server related problems. • Finding Root Cause of any problem like Windows Crash. • Familiarity with Microsoft Active Directory concepts User & Group Management: User & group Addition/Deletion/Modification, Auditing, Configuring Disk Quotas for users on Windows 2000/2003 system • Good understanding of TCP/IP Networks and its implementation. • Connection of computers in a private network using switches hubs etc. • Providing L1 Support For Network devices like Routers and switches • Monthly routine activity like Deletion of Inactivated User after finding the fact. SharePoint • Providing L1 and L2 Support for SharePoint to customers • Providing necessary permissions on the site level. • Administrating & Managing SharePoint Sites & Sub-sites. • Creating New Sites & sub sites. • Working on Incidents & Requests raised by customers. • Creating Lists and Documents Libraries. • Creating Workflows. • Managing SharePoint Permissions related queries. • Creating Web Applications, Site Collections and Sub Sites based on request. • Providing Technical Support to end users and resolve day-to-day issues raised by Customers. Lync 2010 • Managing and Administering Lync 2010 • Enabling Lync for customers. • Experience on Lync Administration Tools (Lync Control Panel) • Knowledge on configuring the RBAC Roles • Knowledge on to deploy the Lync Clients and Devices • Basic knowledge on High Availability (Survivable Brach Appliance) • Perform day to day operation of Lync environments. KANA Response • Creating the KANA Response Mailboxes. • Creating the Users, Rules, Categories, Hot Keys, Signatures, Headers, Footers • Handled stuck messages with the Stuck Message Resolver • Knowledge on KANA Response Reports • Configured KANA Response scheduled reports • Helping the KANA Response Agents on day to day activities PERSONAL PROFILE Father’s Name Mohammed. V Date of Birth 05th June 1984 Sex Male Marital Status Married Nationality Indian Permanent Address D-no 1-170, Mosque Street, Kalikiri (MD& Post), Chittoor (D.T) Contact Number (India) +91 9731478182 (Dubai): +971565481734 DECLARATION I consider myself familiar with computer Science Engineering Aspects. I am also confi-dent of my ability to work within a team. I hereby declare that the information’s furnished above are true to the best of my know-ledge. AMANULLA.V

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Bangalore (India)

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English, Hindi, Telugu, Urdu

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Contacte de afaceri

Comunităţi:

India, Bangalore

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   Amanulla Vempalli

  12 Sep 2015, 20:21

  Looking for System Administrator (System Engineer) job in UAE